At ABOUT-PAYMENTS.com, your privacy really matters to us. We get it — you want to know what happens to your personal info, and we’re here to be upfront about that.
This Privacy Notice explains, in plain terms, how we collect, use, and protect your information when you use www.about-payments.com, our apps, or any of our other services. It also tells you what rights you have around your data.
It’s any information that can identify you—either on its own or combined with other details. This notice covers all personal information we collect or process about you.
We collect info from a few different places:
From you directly – when you fill in a form or reach out to us
From your activity – like how you use our website or the forms you submit (we use cookies too — check our cookie policy)
From other sources – like public records or business databases (if the law allows it)
Sometimes, we’re legally required to collect certain info. If you don’t provide it, it might delay or block us from doing what we need to do.
Your details – like your name and date of birth
Contact info – email, phone number, address
Messages – anything you send us or share via forums, surveys, reviews, or polls
Business info – name, website, directors, expected sales, software used, markets, payment methods, etc.
Tech info – like how messages are delivered (email/SMS/push)
Public background info
Device info – IP address, browser, OS
Usage data – which pages you visit, how you use the service
Inferred info – things we learn about what interests you
Call recordings – if you chat with our support or account managers
Here’s how (and why) we use your data:
To log you in – checking your identity and keeping your account safe
To provide the service – so you can actually use what you signed up for
To make things better – by learning how people use our platform and improving it
To keep in touch – to answer questions or share helpful updates
For relevant marketing – only when it’s allowed or when you’ve given the go-ahead
To protect our rights – like if we need to respond to fraud or legal issues
To meet legal rules – we store some info to stay compliant
To personalise your experience – so what you see and get feels more relevant to you
To anonymise data – for analysis, without it being tied back to you
We only share when it makes sense or is necessary:
When you ask us to find a provider – your business info is shared with the right matches
If you and a provider both show interest – your contact details may be shared so they can get in touch
With trusted partners – like support teams, email providers, or marketing tools (always under strict agreements)
If required by law – with authorities or courts, if we’re legally obligated
During big changes – like if we’re acquired or merge, your data may transfer (safely and respectfully)
Depending on where you live, you may have the right to:
See what info we hold on you
Update or correct that info
Ask us to delete it
Limit how we use it
Say no to certain uses (like marketing)
Complain to your local privacy regulator
Want to act on any of these? Just contact us. Sometimes, we may need extra info to confirm it’s really you. In some cases, we may not be able to comply due to legal rules, but we’ll always be transparent.
We’ve implemented technical and organizational safeguards to protect your data. These include secure servers, encryption, and good old-fashioned access controls. However, no system is perfect, so we can’t guarantee 100% security.
We keep your data as long as we have a relationship with you — and sometimes longer if we’re legally required to (like for audits or to resolve disputes).
Some of our partners may be based outside your country. If that’s the case, we make sure they follow proper safeguards so your info stays protected.
You can always reach us here:
ABOUT-PAYMENTS.com B.V.
Attn. Data Protection Officer
Middenburcht 136, 3452 MT Vleuten, The Netherlands
contact@aboutpayments.com
We’re here to help and want to resolve any issue together. If you're still not happy, you can always contact your local data protection authority.
We might update this notice from time to time. We’ll let you know if anything big changes before it takes effect.
Last updated: March 26th, 2025
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